Payment

We accept payments by:

  • Debit Cards
  • Credit Cards
  • Wallet Payments
  • Net Banking

You can also pay through Cash On Delivery (C-O-D) - To avail COD Service, all items in the cart should be applicable for COD. Incase your pin code is not serviceable COD wont be applicable.

You cannot open the box without making the payment at the time of delivery. If the product or packaging has been tampered with, do not accept the order. No credit/debit cards are accepted at the door under the Cash on Delivery method

If your payment transaction fails, please contact our Customer Service immediately on +91 22-61463801 / 64 or email us at info@fancyfluff.com

Yes, of course! All Credit Card, Debit Card and net banking transactions are processed over a secure encrypted connection

No, currently we don't.

No, currently we don't.

Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Once the product is dispatched from the warehouse, delivery times vary based on location. Orders are not shipped on the weekends or holidays. You will receive emails once your order has been dispatched. You can check the estimated time based on your location in our Shipping and Returns Policy.

ORDERS

We will provide you tracking details through which you will be able to track your parcel.

You get a confirmation that your payment has been processed successfully, after checking out the payment process. Then you will receive an order confirmation email at your registered email address.

Out of Stock

If you’re interested in purchasing an item that is out of stock please get in touch with us at info@fancyfluff.com and we will update you the minute we update the stock of those items.

Unable to fulfill order

If we are unable to fulfill an order after you have placed it, our team will get in touch with you and a refund request will be put in motion. For pre-paid orders the refund will be processed directly into your debit/credit card or online account that was used to make the payment. It usually takes 7 to 21 working days from when the refund request was raised for the amount to reflect in your account. For Cash on Delivery (COD) orders, refunds do not apply, as the payment is not yet made.

Yes, we do. You can select the gift wrap option at checkoutand alsoenter a message for the recipient.

Please see our Return Policy

You can :

• Review the product on the website

• Send us some pictures

• Post on social media – don't forget to tag us!

• Or recommend us to your friends 😀

If there is any additional information you’d like to know please email us at info@fancyfluff.com and we’ll revert within 24 hours.

Happy customers

  • Review the product on the website
  • Send us some pictures
  • Post on social media – don't forget to tag us!
  • Or recommend us to your friends

If there is any additional information you’d like to know please email us at info@fancyfluff.com and we’ll revert within 24 hours.

Woman's Day T&C

Offer 1: Shop Worth Rs. 6000+ on our website Get Worth Rs. 3000 Salon Voucher

Offer 2: Shop worth Rs. 10000+ on our website Get Worth Rs. 6000 Pamper Hamper (Includes a Rs. 3000 Salon Voucher + A Free Crystal Gift Worth Rs. 3000 OR 2 Salon Vouchers Worth Rs. 3000 each) It is not the customers decision to pick an option between the two.

The Offers are applicable on Prepaid Orders only.

LAKME, ENRICH & VLCC

The Vouchers can be redeemed at either of the salons mentioned above.

  1. This Voucher entitles you to any 3 complimentary Beauty Treatments. Offer is valid in select cities.
  2. Avail the below 3 pampering experience completely for free. Customers can avail any 2 services per visit.

a) Pampering 1: Manicure or Pedicure

b) Pampering 2: Haircut or Facial

c) Pampering 3: Beard Trim or Shave.

  1. Aerocity, Delhi
  2. Ahmedabad 
  3. Allahabad
  4. Amritsar
  5. Bangalore 
  6. Bhopal
  7. Bhubaneshwar
  8. Calicut 
  9. Chandigarh
  10. Chennai 
  11. Coimbatore
  12. Dehradun
  13. Delhi, NCR
  14. Durgapur 
  15. Ghazidabad
  16. Gorakhpur 
  17. Guntur
  18. Gurgaon
  19. Guwahati
  20. Gwalior
  21. Hyderabad 
  22. Indore
  23. Jaipur
  24. Jalandhar
  25. Jammu
  26. Jamshedpur
  27. Kakinada
  28. Kanpur 
  29. Kochi
  30. Kolhapur
  31. Kolkata
  32. Kozhikode
  33. Kurnool
  34. Lajpat Nagar
  35. Lucknow 
  36. Ludhiana 
  37. Madurai
  38. Mangalore 
  39. Maninagar
  40. Mumbai 
  41. Nagpur
  42. Nashik
  43. New Delhi 
  44. Noida
  45. Panjim
  46. Patna 
  47. Pune 
  48. Raipur
  49. Rajamundry 
  50. Rajkot 
  51. Ranchi
  52. Salem
  53. Secundrabad
  54. Silliguri 
  55. Surat
  56. Tiruvananthapuram 
  57. Udaipur
  58. Vadodara 
  59. Varanasi
  60. Vijaywada
  61. Vishakhapatnam